Accessibility Statement

Last reviewed: November 4, 2026

Our commitment

pute.us provides managed IT services to veterinary hospitals and clinics, and this Service Status page is where our clients check whether our services are working. We want everyone to be able to use this page, including people with disabilities and people who use assistive technology such as screen readers, screen magnifiers, voice control, or keyboard-only navigation.

The standard we follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. This is the standard most widely used to measure website accessibility, including under the Americans with Disabilities Act (ADA).

We consider this page partially conformant with WCAG 2.2 Level AA. This means we have addressed the guidelines we know of, but some content, mainly from other websites we link to, may not fully conform. If you find a part that doesn’t meet the standard, please tell us.

What we’ve done

• A “Skip to main content” link lets keyboard and screen reader users go straight to the page content.
• Every link, button, and menu can be used with a keyboard alone, and the item you’re on is clearly outlined.
• Headings, landmarks, and labels are marked up so screen readers can understand and navigate the page.
• Text and background colors meet WCAG AA contrast ratios.
• Images that carry meaning have text descriptions, and decorative images and icons are hidden from screen readers.
• Links that open in a new tab or window say so to screen reader users.
• If you’ve turned on “reduce motion” on your device, the page turns off its animations.
• The layout works on phones and when zoomed to 400%, without sideways scrolling.
• The page works in Windows High Contrast and other forced-colors modes.
• The colored status words (Online, Slow, Offline) meet the 4.5:1 contrast ratio on their tinted cards, and the outline of the “Check every” menu meets the 3:1 ratio required for controls.
• Status is never shown by color alone. Every service shows its status in words, and screen readers hear each announcement’s level (“Alert”, “Warning”, “Information”, or “Operational”) before its title. The colored lights are hidden from screen readers.
• Each service is its own heading, with its status, response time, and notes labeled.
• The Announcements and Past Events tabs work like standard tabs. Use the arrow keys (or Home and End) to switch between them, and screen readers announce which one is selected.
• When you press “Check Now”, or when a service’s status changes, screen readers announce the results. Routine automatic checks stay quiet unless something has changed.
• You choose how often the page re-checks our services, from every 15 seconds to every 15 minutes, using the labeled “Check every” menu.
• When an announcement includes step-by-step instructions in a pop-up window, keyboard focus stays inside the window, it has a labeled Close button, and the Escape key closes it.
• The status lights pulse for under five seconds and then stop.
• Buttons and controls are at least 32 pixels tall, so they are easier to tap.

How we test

We check the page ourselves using automated testing with axe-core in Chrome, at desktop and phone sizes. It has been reviewed by our own team but has not been formally audited by an outside accessibility firm. We review accessibility again whenever we make significant changes to the page.

Known limitations

• Other websites. This statement covers status.pute.us only. The services we monitor, such as the Client Portal and VetChat, and outside websites linked from announcements (for example, a vendor’s own instructions) are run separately. They have their own accessibility policies.
• JavaScript. The live status checks and announcements need JavaScript turned on in your browser. Without it, the page shows a short description and a link to request help.

If any of these get in your way, contact us and we’ll help another way.

Getting help another way

If you can’t use part of this page, we’re glad to help directly. For example, we can:

• Send you information from this page in another format, such as plain text or a Word document.
• Tell you the current status of any of our services.
• Send you an announcement’s step-by-step instructions by email.

Tell us about a barrier

Technical details

This page relies on HTML, CSS, WAI-ARIA, and JavaScript to work with your web browser and any assistive technology you use. It is designed to work with current versions of Chrome, Edge, Firefox, and Safari on desktop and mobile.